Glen Henwood

Business owner and commercial cleaning contributor

Glen Henwood's contribution to Ready, Aim, Succeed! traces a path from difficulty at school towards management and business ownership. He describes working at Woolworths, progressing through responsibilities and learning to address operational problems.

His later account concerns commercial cleaning and the work associated with Traglen Enterprises. The chapter discusses training a team, demonstrating the quality of a job and taking responsibility when a customer is dissatisfied.

The Three Most Important Decisions You Will Make in Your Lifetime connects those experiences with a practical way to examine ambition. Glen asks what a person wants, what achieving it will require and whether that cost fits their priorities and the people affected.

His contribution acknowledges that the answers may lead someone to revise the original goal. The professional story gives context to that view: business experience can change both what success means and how a person is willing to pursue it. Glen places particular importance on doing work well and understanding the commitments behind a plan.